Adventures in Quality Quality Control …

The university is conducting an internal audit/quality control exercise this month. We were told to expect a staff member to show up to each of our classes with a checklist. We’re supposed to sign the list to verify that we are actually teaching each class on time, and for the required 50 minutes.

How this has actually played out across campus is rather interesting. Some teachers have had the auditors arrive to each and every class, and stand outside the classroom until it’s finished. Other teachers have had auditors come to ONE class, and had the teacher sign for all 7-9 classes that they teach. For those of us in the Engineering Department (where 6 of my 7 freshman classes are), the lists are on a table in the teacher’s lounge for us to sign at our convenience. Now that’s top-notch quality control.

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